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Difference between revisions of "Code of Conduct"

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(General Code of Conduct)
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We hold a high standard for discussion in the community areas of our site (including the Forums, Looking for Group system, and Wiki), beyond our '''[[Terms of Service and Privacy Policy|Terms of Service]]'''. By choosing to participate in the community here, you are expected to abide by the guidelines outlined below. This is our community, and as stewards of it, we have an obligation to promote a healthy and positive discourse.
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<div style="background:#f0e2a1; border: 3px solid #dbc870; padding: 10px;">
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<big>'''''Attention:'''''
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''Roll20 is no longer maintaining this document on the [[About:Community Wiki|Community Wiki]].
  
= General Code of Conduct =
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For the most up-to-date information please visit our [[Help Center]] for assistance:
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*  '''{{hc|articles/360037254334-Community-Code-of-Conduct Community Code of Conduct}}'''.''</big>
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</div>
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{{revdate}}
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We hold a high standard for discussion in the community areas of our site (including the [[Forums]], [[Looking for Group]] system, and [[About:Community Wiki|Community Wiki]]), beyond our '''{{hc|articles/360037770793-Terms-of-Service-and-Privacy-Policy Terms of Service}}'''.
  
Welcome to Roll20! These forums are available as a helpful and friendly place to discuss the Roll20 program, answer questions, and provide assistance to the community. In order to ensure Roll20 remains a welcoming environment for everyone, we ask that all participants treat others with respect, courtesy, and civility. At Roll20, everyone is welcome at the table.
 
  
The policies below provide guidelines of what is expected from all community members using public areas of Roll20. Note that these rules are not comprehensive and do not address all manner of offensive behavior. As such, moderators shall investigate any behavior reported or deemed inappropriate.
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By choosing to participate in the community here, you are expected to abide by the {{hc|articles/360037254334-Community-Code-of-Conduct guidelines}}.
  
== Intended Use ==
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This is our community, and as stewards of it, we have an obligation to promote a healthy and positive discourse.
 
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<br>
The Roll20 Forums exist to discuss topics directly relating to the Roll20 program and systems. Anything that could more fittingly be discussed on another site should be discussed there.
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[[Category:Page migrated to Help Center]]
 
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Infringement of this section is subject to moderation action as outlined by the Moderation Policy.
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== Moderation Policy ==
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The Roll20 Code of Conduct serves to foster a helpful and friendly environment for the community. However, when violations occur, our moderation team will investigate all parties involved on a case-by-case basis. The following outlines moderation actions that may be taken on Roll20:
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* A public and/or private warning may be issued
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* The post(s)/thread(s) may be closed or removed
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* A suspension may be placed on the account ranging from a day to a year
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* A permanent ban may be placed on the account
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Above provides the typical course of action from first offense to multiple offenses. However, action taken may be more lenient or severe depending on the seriousness of the violation and user history.
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=== What is a suspension or ban? ===
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A suspension is a temporary restriction from the public areas of Roll20. A ban is a permanent restriction from the public areas of Roll20. This does not prevent access to one's games, game forums, uploaded or purchased material, or viewership of the Roll20 site.
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A suspended or banned user will be prohibited from participating in the following activities for the duration of the suspension or ban:
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* Post a new thread or reply to any existing threads on the public forums
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* Participate in the Looking For Group system
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* Send private messages
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Any attempt to circumvent a ban by posting on another account or having an external party post on one's behalf, will result in all involved being subject to a suspension or ban.
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=== Breaching the Terms of Service ===
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Roll20's Terms of Service and Privacy Policy applies to all areas of the site. A breach of these terms will be subject to the penalties outlined in the Terms of Service.
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=== Questions and Appeals ===
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If you have questions or intend to appeal moderation action that has occurred, please contact Roll20 directly at Team@Roll20.net. Be sure to include any relevant information (URLs, screenshots, etc.). We will reply to your questions (barring information which may infringe on the privacy of another user) as soon as we can.
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== Discrimination and Harassment ==
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Roll20 holds a zero-tolerance policy regarding discrimination and harassment. Bullying, discrimination, or harassment of any user or group (either in clear or coded language, or through links or images) is unacceptable and will not be tolerated.
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Infringement of this section is subject to moderation action as outlined by the Moderation Policy.
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== General Guidelines ==
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Discussions on Roll20 should always maintain a tone of respect and civility. To promote a welcoming environment for everyone, we ask that you refrain from:
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* Personal attacks or name calling
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* Passing judgement (be it on issues ranging from gameplay to lifestyles)
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* Inflammatory or abusive language (e.g. communication with the intent of provoking others)
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* Posting sexually explicit or extremely violent content
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* Distribution of someone's personal information
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* Engaging in or encouraging illegal activities (examples including, but not * limited to: piracy, phishing, fraud, etc.)
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* Trolling, overt or passive aggression, spam
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* Abuse of the Report function
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* Violating area specific guidelines
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Infringement of this section is subject to moderation action as outlined by the Moderation Policy.
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=== Area Specific Guidelines ===
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The following links redirect to supplemental guidelines for various areas of Roll20:
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* Looking for Group
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* API
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* Roll20 Marketplace & Creative Content
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* Pro†
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†Only available to Pro subscribers.
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== Advertising and Sales ==
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We ask that users refrain from posting links, promoting, fundraising, or soliciting outside advertising or sales. If you have additional questions or believe your post to have a strong interest to the community, please contact us directly at Team@Roll20.net.
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Infringement of this section is subject to moderation action as outlined by the Moderation Policy.
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== Official Sources and Backseat Moderation ==
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The only official sources of information regarding Roll20 comes directly from those marked as members of the Roll20 Team and the Mod Team. Attempting to impersonate the Roll20 Team or Moderators is prohibited.
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Additionally, the Roll20 Team and the Mod Team are the only entities which should be performing moderating duties. If you believe a user is violating the Code of Conduct or Terms of Service, please refrain from replying and take advantage of the Report feature so that our moderation team can handle the situation-- do not try to take the matter into your own hands.
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Infringement of this section is subject to moderation action as outlined by the Moderation Policy.
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== Discussion of Moderator Actions ==
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We ask that users refrain from the following:
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Creating posts or threads intended to discuss or debate moderation action against a user or group
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Publicly fighting against or disregarding public moderation statements
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Posting chat logs, emails, or private messages
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If you have questions regarding moderation action, please contact Roll20 directly at Team@Roll20.net and we will reply to your questions (barring information which may infringe on the privacy of another user) as soon as we can.
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Infringement of this section is subject to moderation action as outlined by the Moderation Policy.
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= Posting to LFG & Paid GMing =
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== Looking for Group ==
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Looking for Group (LFG) listings for 18+ games must be marked as such. Any content in your public LFG listing- including game description, username, or game forum posts, '''must''' be PG-13 in nature. Content that breaks our [https://wiki.roll20.net/Code_of_Conduct Roll20 Code of Conduct] or [https://wiki.roll20.net/Terms_of_Service_and_Privacy_Policy Terms of Service] will be removed.
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Each individual Roll20 game should operate in a spirit of consent for both the Game Masters and players involved- everyone should be in agreement as to the actions happening around their virtual table.
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Roll20's LFG tool is only for games being played in Roll20. '''Any listings advertising games or groups outside of Roll20 will be removed from the site.'''
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== External Links ==
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The LFG Forums and the LFG Tool are meant to promote games and find groups to play with on Roll20. The addition of external links within the LFG areas of the site for payment purposes (Patreon, PayPal Donations, etc.) or invitations to off-site communities (Discord, Off-site message boards, etc.) is prohibited and will result in removal of the post.
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== Inclusivity ==
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All Looking For Group postings should be in the spirit of inclusion as opposed to exclusion. This will allow you to best attract the gaming group you wish to interact with instead of attempting to repel those you don't.
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Two important caveats to this:
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# You may advertise seeking to associate with those whom you share a common background (gender, cultural background, etc.). However, if in this process your post is discriminatory, inflammatory, or spends time on exclusion-- particularly towards those that face systemic oppression-- the post will be removed and be subject to further moderation as necessary.
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# You may not create a post seeking someone of a different background that you do not share. While we appreciate your desire for inclusion, specifically targeting a group in your post becomes an issue of tokenism and is not permitted. This will result in your post being removed and further moderation as necessary.
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== Off-Topic Posting ==
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Please only reply in LFG threads that you are actually interested in joining. Comments that do not reflect the original poster's request are considered “off-topic” and against the [https://wiki.roll20.net/Code_of_Conduct Roll20 Code of Conduct].
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Bumping posts is discouraged and should be avoided, this falls under the “irritating repetition” mentioned in the Civil Discussion section of the [https://wiki.roll20.net/Code_of_Conduct Roll20 Code of Conduct]. To gain more exposure, try using the Looking for Group listings.
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Please only create threads for upcoming games in Roll20. Similar to our Looking for Group tool, please only advertise for games up to 3 months in advance.
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== Pay-to-Play and Paid Game Mastering ==
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Currently, paid Game Mastering is allowed without prior approval from Roll20. Roll20 is not responsible for any payment transactions and cannot enforce any private arrangements.
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Pay-to-Play games on the Looking For Group (LFG) forum require a link to their LFG listing and may not be advertised on the LFG forum without a link to their LFG listing. However, any attempt to advertise Pay-to-Play games or paid GM services to users who have not explicitly asked for it in the relevant post is strictly prohibited.
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'''Additionally, Pay-to-Play posts in the LFG forum must contain the following payment disclaimer:'''
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<blockquote>'''This game will require payment to the Game Master at a rate of [to be filled with a description of your method, amount, and frequency of payment]. Roll20 is not responsible for any payment transactions and cannot enforce any private arrangements.'''</blockquote>
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There is a checkbox in our LFG tool for Pay-to-Play games. If you are creating a Pay-to-Play LFG listing, you '''must''' have this selected, and list the desired price per session/game in the field that is provided. This will automatically place the required payment disclaimer for your Pay-to-Play games.
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Any Pay-to-Play games on the LFG forum that do not list a description of method, amount, and frequency of payment will be considered off-topic and disabled.
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Links to Patreon (or other such sites) are only permitted for pre-approved community members who are contributing either Character Sheets or API Scripts. If you wish to solicit your players directly for funding, you may do so privately, but no such links are permitted in a public setting.
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=== Tipping Your Game Master ===
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'''Tipping''' your GM is allowed, but when a GM explicitly solicits tips in their LFG listing or game, they should mark it as Pay-to-Play. As in all places on Roll20, GMs are to treat their players with respect when it comes to this issue. If a GM expects payment for their GM services, they should mark their game as Pay-to-Play.
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Additionally, like Pay-to-Play posts in the LFG forum, any games soliciting tips '''must''' contain the following payment disclaimer:
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<blockquote>'''This game encourages tipping the Game Master at a rate of [to be filled with a description of your method, amount, and frequency of payment]. Roll20 is not responsible for any payment transactions and cannot enforce any private arrangements.'''</blockquote>
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== Individual Forum Aid ==
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Several forums have unique posting elements. Be certain you see to their individual guidelines:
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* [https://app.roll20.net/forum/post/3/submitting-bug-reports-read-first Submitting Bug Reports]
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* [https://app.roll20.net/forum/post/2086083/posting-to-lfg-read-first Posting to LFG & Paid GMing]
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* [https://app.roll20.net/forum/post/1280734/suggestions-and-ideas-guidelines-read-me-before-commenting Posting to Suggestion & Ideas]
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<br />
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''Code of Conduct Last Updated: September 11th, 2018''
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[[Category: Site Policy]]
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[[Category: Docs]]
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Latest revision as of 21:33, 22 October 2021

Attention: Roll20 is no longer maintaining this document on the Community Wiki.

For the most up-to-date information please visit our Help Center for assistance:


We hold a high standard for discussion in the community areas of our site (including the Forums, Looking for Group system, and Community Wiki), beyond our Terms of Service.


By choosing to participate in the community here, you are expected to abide by the guidelines.

This is our community, and as stewards of it, we have an obligation to promote a healthy and positive discourse.