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How to Access Marketplace Content

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Revision as of 00:44, 11 April 2017 by Kristin C. (Talk | contribs)

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The Roll20 Marketplace has changed a great deal since we first launched 2012. Where we initially only sold only art packs for maps and tokens and while we still do, we now also sell whole Modules, Compendium Expansions, and Game Addons. Since the variety of content on a Marketplace has increased, so to with how these purchasable items are accessed on our site. This wiki page will explain how to access all the content that you can purchase on the Marketplace.


Token, Portrait, Map, and Handout Artist Packs


The Game Creation Page

A Roll20 Module is a fully realized adventure that a GM can pick up and play that does most if not all of the setup work for them. Battle map assembly, Bestiary entry creation, Dynamic Lighting drawings, player handouts, etc; all of this is handled within the module itself. This allows a GM to get right into hosting a game far faster than having to create it all from scratch. Modules are a great way for a brand new GM to ease in to play.

When you purchase a module from the Marketplace, this unlocks the module for use. When you go to the Game Creation page by clicking on the Start New Game from the site menu, the column on the right hand side of the page is titled Optional: Choose a Module. Underneath this are thumbnail tiles for all the various Roll20 modules that are available. For the one's you have purchased, mousing over the thumbnail will make a checkbox icon appear over the thumbnail tile. Clicking on the tile will select this module to be used as the base for this new game. If a certain character sheet is recommended for use with this module, it is automatically chosen under the Optional: Choose a Character Sheet section on the left side of the page.

If you mouse over a module thumbnail that you have not purchased yet, a shopping cart icon will appear instead of a check mark. Clicking on this will bring you to that module's Marketplace listing.

If you have multiple modules purchased on your account and have accidentally chosen the wrong one, click on the blue "Change Module" button at the top of the page. This will clear out your module choice and bring up all the Module thumbnails once again.

Downloadable Module Content

Some modules come with PDFs of their adventure or rule books. If it does "Downloadable PDF" is mentioned in the module's marketplace listing information. To download the PDF file, go to the Module's marketplace listing and there will be a blue Download PDF button at the bottom of the page.

Free Modules to Try

(Do we want to mention this here to guide brand new GMs?)

Compendium Expansions


Marketplace F.A.Q.

I purchased a product on the Marketplace. When I go back to its MP listing, I can still purchase it a second time. Is this a Bug?

A feature we added in 2016 was Marketplace Gifting. Now a player can buy their GM products on the Marketplace or vice versa. If you have purchased an item on the Marketplace, the purchase button remains on the listing in the off chance you want to buy it for someone else. When you go to the Purchase Window, the radio button to select "Myself" will be disabled, so you will not run the risk of buying the product more than once for yourself.

My players gifted me with Account Credit. Why can't I use this to buy Marketplace items?

That gifted credit is actually Subscription Credit to go towards your Roll20 subscription renewal. If a player wants to gift you with Marketplace content, they will need to purchase it in full from the Marketplace listing instead.

I want to gift my GM something from the Marketplace. Can I do that?

Yes! Go through the motions of finding the item listing and clicking the Purchase button. When on the Purchase Window, instead of selecting the "Myself" radio button for the purchase recipient, choose either "A Recent Player" (this will bring up a list of users you've recently played with) or "By Email". Then either select your GM from the user list or supply their email. Follow through with payment information as required and once payment is submitted and processed, both you and your gift recipient will be given an email receipt for the purchase.

Something appears to have gone wrong with my purchase, what do I do?

Please email us at if you have any other issues with your marketplace purchases.